Why choose Blue Sky Systems?

Blue Sky Systems are a team of hand-picked IT experts who all work to the same company ethos – to deliver honest and robust solutions that truly make a difference to the way that you work.  We create bespoke IT solutions, meaning no two of our clients have the same service from us. We take the time to understand your individual needs to deliver a service that is right for you. 

About our on-premise managed service:

At Blue Sky Systems we can offer you a full ‘peace-of-mind’ solution with our Managed Services.  

The greatest benefit of having a fully managed IT system is that it allows senior management to significantly reduce their day-to-day involvement in IT whilst ensuring the IT systems are supported, maintained and developed in line with industry best practice.  Blue Sky Systems can deliver a ‘hands-off’ IT management facility to handle all aspects of your day-to-day IT support on-site and off-site including proactive management and advise future strategy for both the staff and infrastructure.

We can even provide high calibre staff from Apprentices to support your current IT staff, through to Senior IT Managers, all with remote support and escalation processes, along with Service Delivery Management providing staff, technical and process management for the IT Service delivery. This allows us to have constant contact with the on-site IT Team, and work directly with them to explore all solutions to problems, and recommend necessary changes, along with formulating and updating the long-term IT systems development to avoid recurring issues.

What makes us different?

We pride ourselves on being different to the competition by building our business around you.  Through our consultation process we work with you to design the perfect IT platform that meets your requirements not only now but in the future, ensuring you stay ahead in the ever-changing world of IT.  We don’t just look at the here and now, our systems are designed to be flexible and adaptable to changes in your business or technology, assuring you that your system will be built to last.  That’s not to say you will need to adapt to changes in technology, our team of experts will be here to guide you on which latest trends affect you and those you can ignore, meaning you don’t need to become IT experts yourselves to evaluate changes in the market.

An overview of our Managed IT Services:

At Blue Sky Systems we look after the complete cycle of IT, looking at it from the customers perspective about their actual requirements and what their system needs to do to meet their needs.

A complete managed IT service is based on a key set of services:
  • On-Site support:
    • Carrying out daily user support.
    • Supporting infrastructure and services (including servers, networking and internet filtering/connectivity).
    • Maintaining physical equipment such as desktops, servers and projectors.
  • Remote support:
    • Providing escalation of issues that on-site staff are not able to resolve without additional assistance.
  • Service Delivery Management:
    • Providing management, guidance and support for the staff, including target-based goals for service delivery.
    • Interfacing the schools Senior Management on all IT issues.
    • Providing IT service reporting.
    • Supporting the learning and development required to maintain and improve the teams’ skills.
  • Monitoring & Pro-active Support:
    • Monitoring the IT systems to record and alert faults which will affect the end users.
    • Investigating and resolving issues, including working on recurring issues to further improve the IT systems.
  • Development:
    • Identifying items which require investment to further develop the IT systems.
    • Reviewing the long-term strategic IT plan with Senior Management.
    • Developing and maintaining the long-term strategic IT Plan.
    • Implementing the strategic plan.
The team at Blue Sky Systems have extensive experience in a wide range of areas including the following key skills:
  • Microsoft Server and Desktop Systems.
  • Wired Networking Systems (including specialist knowledge on Cisco, HP Enterprise, and Dell Networking).
  • Wireless Networking Systems (including leading specialist knowledge on Aruba WiFi solutions).
  • Network Security Solutions (including leading specialist knowledge on Aruba ClearPass solution).
  • VMware Servers and associated storage systems (including iSCSI and Fibre Channel systems).
  • VMware Horizon View Virtual Desktops.
  • Firewalling & Internet Content Filtering Systems.
  • Internet Connectivity (Leased Lines, Resilience and Internet Routing Technologies).
  • Backup Solutions (including specialist knowledge on Veeam).
  • Interactive Teaching Facilities (including Projectors, Interactive Whiteboards, Interactive Projectors and Interactive Touch-screens).